Reputation Management is more than just getting reviews on Google, Facebook, etc. It involves knowing when to ask for reviews within the guidelines of each site. It's about monitoring those reviews and responding to them -- 100% of the negative reviews and 20% of the positive reviews. But Reputation Management is even more than that. It is business intelligence (BI) to help you run your business more effectively, to help you turn customers into Raving Fans. Raving Fans will spread the word, and your business will grow.
Reviews = Information; Information = Growth
Did you know? (Source: Moz Local Business Reviews Survey)
"After reading reviews, 91% of consumers’ next steps occur in areas completely controlled by the business, such as the company’s website, premises and direct contact options"
"96% of people read reviews"
"62% of negative reviewers would give a local brand a second chance after an owner response solves their problem"
"63% of consumers will update their negative review or low-star rating once an owner response resolves their complaint"
Request Reviews. Respond to Reviews. Monitor Reviews.
We have a fantastic platform to manage all of this, no matter how many locations you have.
Contact me today for a fast, easy demo of our system to see if it'll be a good fit for your company.
Contact me to start getting good reviews:
Call or Text: 480-242-3780
Stuart, why the minimal site?
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